Frequently Asked Questions

We are a personal crowdfunding platform where you can raise money to subsidise part of your medical care costs and other out-of-pocket expenses due to ill health.

As the only health focused crowdfunding platform, our experience, support, and features are built to help you raise the most money possible as you battle the disease.

Read more about our company values and team here or Start raising funds now

Currently we support only the Ghana Cedi. We are currently working as best as we can on accepting other currencies such as USD ($), Euro (€), and GBP (£).

There are several personal crowdfunding platforms out there, but most of them if not all focused on raising funding for almost everything and anything.

GoFundHealth is proud to be a personal crowdfunding platform that focuses on patients. GoFundHealth was built by people who understand the financial burden health-related issues can placed on a person and their family. We are ardently committed to helping patients raise as much possible to help curtail their mounting costs.

Simply send us an email and we'll get back to you as soon as possible - usually within an hour.

You can also find us on Facebook, Instagram, connect with us on Linkedin and follows on Twitter to get the latest news and updates

We are a "keep-it-all" personal crowdfunding platform. Thus if you don't reach your fundraising target, you still keep all the funds raised (minus the lowest fees).

In addition, unless you request for funds throughout the fundraising campaign, you have access to the funds raised at the end of the campaign.

Anyone anywhere diagnosed of a disease, their friend or relative can raise money on GoFundHealth.

We are committed to helping anyone across the world who is battling any kind of disease and needs financial support, have access to all the money possible.

You can raise money for your medical and nonmedical out-of-pocket expenses including treatment, hospitalization, transporation, accommodation during treatment, bucket list, income due to job loss.

GoFundHealth is a platform dedicated to helping patients raise funds to cover their medical care costs and other out-of-pocket expenses due the financial burden of health.

You can create a fundraiser with a deadline and receive your funds once the campaign is over, unless you request for your funds during the fundraising campaign.

Ready to start? Click here

Our advice, tell your story. It's okay to be open and vulnerable.

Think of what it would take for you to fund someone's campaign. Then go ahead and write your story.

The more information and personal story you share, the more you will earn the trust of your donors.

When telling your story:

  • Introduce yourself
  • How you found out of your diagnosis
  • What and how the funds you raise will be used
  • What it will mean to you to have a successful campaign

Please be sincere and honest about your situation, and you will be amazed the number of people willing to help.

It is completely free to start your fundraiser on GoFundHealth!

We charge 3.95% fee on successful funds raised (1.95% of which is a payment processing fee*). Our fee is the lowest across all the crowdfunding platforms.

All fees are automatically deducted when you receive a donation - you don't have to do anything and you won't get any bills from us.

Charging a platform fee of 2% enables us to provide the support you need, as well as keep our platform running smoothly while paying the wonderful team behind the scenes working tirelessly daily

*Paystack charges 1.95% per successful per transaction.

For more information and you local rate, please see the Paystack fees page.

Please note: Some countries or those with payment restrictions my be subject to higher payment processing fees. If so, you will be advised during the campaign creation.

We pay for the infrastructure that powers GoFundHealth as well as the wonderful people behind the scenes who are committed to seeing you succeed in your fundraising campaigns.

Some personal crowdfunding platforms say they are "100% Free", yet they expect donors to pay at least 7.5% per donation. We find this annoying because it adds an unnecessary friction for the donor.

You will receive all funds raised through donations at most 7 days after your campaign deadline. However, you can request for how frequent you want to receive your funds throughout the fundraising campaign.

It's important to note that, a standard verfication is required before withdrawing your funds.

Please note: Some countries with payment restrictions may be subject to longer clearing period before being eligible to withdraw funds. In such cases, we will advise you during your fundraising campaign.

The first step to running a successful fundraising campaign is to tell your story in all honesty and sincerity. Your description should explain why you are raising the funds and how you intend to use the amount raised.

Once you are certain of your fundraising campaign message, you need to start promoting your page.

The following key tips should help you get up and running. Choose the ones you are comfortable doing.

  • Speak to or send a personal message to your close frieds and family informing them about your campaign and encourage them to be your first group of donors. This will be help you gain some momentum.
  • Ask your friends and family to share your campaign in their network to reach more prospective donors
  • Share your campaign on your own social media network and ask existing donors to do same. We suggest you share your campaign via social media networks at most twice or thrice per week.
  • If you have website or blog, Facebook, Instagram or Linkedin page, use it tell your audience about your campaign.
  • Reach out to relevant online communities that may be interested in your fundraising campaign.
  • Take your campaign offline and host a fundraising event to announce your diagnosis.
  • Contact your local newspaper, radio and/or TV stations to tell them about your fundraiser and why it's worth their attention.

You will be able to receive additional donations until your campaign expires.

You can edit your fundraiser once it is live by logging into our platform and going to your dashboard. You will see your fundraiser with an 'edit' link besides it.

All payment and withdrawal are handled by Paystack, which is a trusted global payment provider we use.

Absolutly not! You are not charged any fees for donating to a fundraiser.

Ready to get started?